CubeAce wrote on 5/19/2023, 5:33 PM


Hi and welcome to the user to user forums.

I'm afraid you should be a bit more precise with your information for us to help effectively but I'll have a guess.

Which codec?

If it is for HEVC then the Magix codec is for encoding (exporting to H265) only. You would have to also buy the decoding codec from the Microsoft store to allow HEVC files to play within the editor.

What do the error messages actually say?

I'm assuming the program itself is running OK.


Windows 10 Enterprise. Version 22H2 OS build 19045.2846. Direct X 12.1 latest hardware updates for Western Digital hard drives.

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VXP 14, MEP 2022, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio,

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johnebaker wrote on 5/20/2023, 1:55 AM

@Greg-Oberle, @CubeAce


. . . . I just purchased the codec for Magic Edit Pro 2016 Plus . . . .

This is an old version of Movie Edit Pro, where did you purchase this from?

If purchased 'used' and are getting 'Error -24 registered to another email address' then the seller needs to de-activate the software before you can register it.

If from a retail store you may have a voucher code for redemption, the voucher code will be a combination of letters/numbers, a serial number begins with P3-, in which case try redeeming the voucher here.

If neither of the above what error message(s) are you getting?

John EB
Forum Moderator

Last changed by johnebaker on 5/20/2023, 1:56 AM, changed a total of 1 times.

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

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