OS / Windows 10. Voucher code declared invalid. Product could not be activate. Unable to get serial number. Is there a number I can call or an email address I can write to to get help?
Hi
If you followed the instructions in the email for redeeming the Voucher code you need to contact the vendor.
Was this BestBuy?
John EB
Forum Moderator
No, I bought the product from the magix website, not best buy. After installing the program successfully, I was prompted to "Let's Get Started". When I responded to the prompt, I was asked to enter my serial number for program activation. I had no serial number. I fumbled around the varies sites at magix.com and happened upon an activation page that asked for my voucher code. When I submitted the code, the program said the code was invalid because it had already been used. I need a serial number. What must I do to get one?
Hi
. . . . I bought the product from the website, . . . .
On completion of the purchase you would have been sent a confirmation email which also contains your serial number - which is in the format P3- XXXXX-XXXXX-XXXXX-XXXXX-XXXXX - it is also best to copy and paste the whole serial number including the P3-.
If you do not have the confirmation email check your email spam folder, they sometimes end up there.
John EB