New serial number not accepted

DoDoSwee wrote on 6/19/2021, 4:22 AM

When trying to download Magix Movie Edit Pro Premium on June 16th 2021 I was assigned a specific serial no. P3... Removed by Moderator but it does not accept that serial number when entered. Order number Removed by Moderator Microsoft 10 What do I do. Peter Sweeney

Comments

PATIENT-X wrote on 6/19/2021, 4:35 AM

@DoDoSwee

Hello, Welcome

I have removed your serial number and product details as this is a public user to user forum.

There are no Magix staff here.

Hopefully a user will respond to your issue.

Forum Moderator

emmrecs wrote on 6/19/2021, 5:14 AM

@DoDoSwee

To add to what @PATIENT-X has written, you say you were trying to download MEP Premium but it does not accept the serial number. The serial number is not needed to download the software (the actual initial download is the Installation Manager which controls the subsequent download of the needed files); the serial number is needed when attempting to activate and register the product.

So, please tell us, step by step, exactly what you are doing, what happens and the exact wording of any error message(s) you receive. With this level of detail we should be able to help you.

It might also be helpful if you were to post details of your computer specification; this post will show you the sort of details we really need.

Jeff
Forum Moderator