Hopefully someone has seen this and has a solution. Help?!#!@!
CLEAN NEW OS and NEW SF12 INSTALL CRASHES EVERY TIME.
Version 12.1 build 170 64-bit
new fresh Windows 64 bit OS and new SF12 install on 1/8/2020
Since I have yet to get Magix tech support for this brand new SF12 software, I decided to create a new clean version of Windows 10 64 bit OS, then install SF12 insure it works, then load everything else on my computer until I find the reason why this software crashes out of the box (so to speak).
Loaded all the OS updates on a 64 bit 4.2GHz Intel with 1T disk space.
Loaded SF12 new and registered it.
Set SF12 preferences to make file assignments ask SF12 to open mp3 and wav.
Went to file explorer and double-click open mp3. it opened the first mp3 ok.
If I try to double-click a 2nd mp3 to open; SF12 crashes every time. Doesn't matter what mp3 file. they are all short and no issues with the file itself.
here is a screen of error report.
File: C:\Users\me\AppData\Local\MAGIX\SOUND FORGE Pro\12.1\dx_grovel_x64.log
File: C:\Users\me\AppData\Local\MAGIX\SOUND FORGE Pro\12.1\vst_grovel.log
Application Name: SOUND FORGE Pro
Application Version: Version 12.1 (Build 170) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\SOUND FORGE\SOUND FORGE Pro 12.0\forgek.dll
Fault Address: 0x00000001803727F1
Fault Offset: 0x00000000003727F1
Fault Process Details
Process Path: C:\Program Files\SOUND FORGE\SOUND FORGE Pro 12.0\Forge120.exe
Process Version: Version 12.1 (Build 170) 64-bit
Process Description: SOUND FORGE Pro
Then I reopened SF12 with blank workspace. And highlighted three mp3 files and dragged/dropped them into SF12 workspace.
Bob audio music maker