New SSD installed

Fredrik-Hammar wrote on 6/7/2020, 3:17 AM

Hi

I have installed a new SSD in my laptop. I had no chance to uninstall/deactivate anything.

Now I ran into problems when I tried to install independence. It says it´s already in use.

I guess that goes for more or less all my other magix products too. All that have a 1pc license at least.

How can this be fixed?

I have installed Acid pro 10. That is for 2pc. But I´d like to have the other user/pc removed.

Can the support remove all my users/pc for all programs?

 

thanx

Fredrik

 

 

 

 

 

Comments

Fredrik-Hammar wrote on 6/7/2020, 3:34 AM

Hi

I have installed a new SSD in my laptop. I had no chance to uninstall/deactivate anything.

Now I ran into problems when I tried to install independence. It says it´s already in use.

I guess that goes for more or less all my other magix products too. All that have a 1pc license at least.

How can this be fixed?

I have installed Acid pro 10. That is for 2pc. But I´d like to have the other user/pc removed.

Can the support remove all my users/pc for all programs?

 

thanx

Fredrik

I deactivated Acid and uninstalled it. So now all used licences can be zeroed/removed.

/Fredrik

emmrecs wrote on 6/7/2020, 5:07 AM

@Fredrik-Hammar

Welcome to the Magix user to user forums, so not a contact for Magix Support.

You have full control of the activation/deactivation of all your Magix products by going to your account, loggin in, going to My Products and selecting the products you wish to deactivate from your old computer. The listing will also include the installer and serial key should you need to download either of these in order to install on your new SSD.

Just to clarify: no-one here can activate or deactivate any of your Magix software. Only you can do that.

HTH

Jeff
​​​​​​​Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Fredrik-Hammar wrote on 6/7/2020, 11:16 AM

Hi

I did not expect someone here to do it, only to guide me.

And you did.

 

Thanks!

/Fredrik

emmrecs wrote on 6/8/2020, 4:25 AM

@Fredrik-Hammar

My pleasure to be able to help!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D