I recently purchased and installed Movie Edit Pro Premium 2020. This was a new installation; I previously had MEP Plus 2017, which I uninstalled beforehand. My purchase included NewBlue Titler Pro 6 and NewBlue Elements 3 Ultimate. I summoned these effects add-ins via the Activate Content Pack(s) function, using the provided coupon codes, following through with downloading via the Extra Effects menu. The packages downloaded and installed as expected (serial numbers returned). After restarting MEP, when I open the Effects menu, I see the additional icons for NewBlue Elements and Titler effects. So far, so good.
Effects appear functional however, when I apply an effect to an image, an "FX" watermark and red diagonal lines appear on the result as if the effect is in a "demo" mode!
Nothing happens when I click the Activate button for Elements, or the Manage Activation menu item for Titler. Also, the NewBlue Application Manager (on Windows Start menu) program refuses to open. I've already tried restarting my PC for good measure.
One more observation... Some time after restarting MEP, download icons re-appear in the Extra Effects menu for the two NewBlue packages. If I click on these, the packages download and install again. This doesn't make sense since the packages were previously installed. Could these be suggesting that there's something in the program that doesn't detect a proper installation?
I am using a Dell XPS 13 7390 2-in-1 laptop, running the latest version of Windows 10. I have a 10th Gen Intel i7 CPU, Intel Iris graphics, 32GB of RAM, and a 4K display.