Newbluefx 2

DugsBugs wrote on 10/11/2017, 5:50 PM

Can anyone tell me how I can purchase a serial for NewBlue Video essentials 2.
I know it is old but there are effects in it that version 3 and 4 don't have.
I have installed the trial version but it doesn't give the option to purchase,only enter existing serial which I don't have.
Magix support can't help me and NewBlue don't respond to messages.
I can't understand why Magix can't help since they supplied 3 and 4 in my VPX purchase.
Doug

Comments

emmrecs wrote on 10/12/2017, 3:53 AM

Hi Doug.

When you installed NB Essentials 3 and 4 I'm pretty sure it should also have installed the NB App Manager. Is there not a direct contact facility in that?

I've just checked with mine; the NB Application manager is available to open independently of any of the apps (via the Start menu). Top right corner, the cog wheel, click on it and a dropdown appears which includes "Support". Does that help?

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

DugsBugs wrote on 10/12/2017, 5:21 AM

@emmrecs
Hi Jeff.
I'm not having trouble finding the support link, just getting them to answer me.
I have sent 2 messages with no response.
Not a big deal for the couple of effects I am looking for.
I'll let you know if they respond.
Magix have responded but can't help with the program.
Doug