''Únlimited Loops and Samples'' subscription (Update Payment Info)

Bruce-Rogee wrote on 9/19/2025, 5:50 AM

Magix 2026 Premium user. I had to cancel a credit card due to unauthorized charges made by a consumer. By doing so I could no longer be charged for my subscription for loops unlimited. How can I provide my updated credit card information, for my subscription for loops unlimited?

Comments

emmrecs wrote on 9/19/2025, 6:05 AM

@Bruce-Rogee

Welcome to the Magix user to user forums.

Because no-one who posts here has access to any Magix account information, other than their own, I think you will need to email infoservice@magix.net and request their help in resolving this specific problem.

I don't know if Magix has a method of directly contacting any user whose subscription method of payment is no longer "available" and hence an expected payment is not made, to ask that a new method be created. Or whether the subscription ceases immediately to be active.

HTH

Jeff
Forum Moderator