I just purchased Music Maker Premium 27 today and I have been having a lot of problems accessing one of the soundpool packs that I downloaded (Tropical House). It seems to download fine, but every time I attempt to access it after downloading, it tells me there are no loops available in my selection. Then, if I restart the program, I only get 3 categories of loops (Bass, Brass, and Drums), not everything that it says the pack comes with (FX, Guitar, etc.). When I look in the public documents folder for where the files are stored, I only see the three categories of loops and not all of the ones that are supposed to be included in the pack. Any help would be appreciated.
I'm running Windows 10 Pro on a Dell Inspiron 7559 (i7 6700HQ, GTX 960m, 8gb Ram, 500GB Crucial SSD)