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johnebaker wrote on 10/2/2025, 10:55 AM

@VICENTE-AHISGAVALDA

Google translate:-

Hola

Necesitamos más información para diagnosticar el/los problema(s):

Las especificaciones de tu sistema informático, incluyendo la versión de Windows y la versión del programa. Consulta este tema para saber qué se requiere. Indica la marca y el modelo del procesador y la tarjeta gráfica, así como la resolución de pantalla o monitor que utilizas si se trata de un portátil.

Te sugiero que incluyas esta información en la firma de tu perfil para que no tengamos que pedírsela constantemente.

Descarga e instala MediaInfo, analiza uno de los clips y publica los resultados. Consulta este tutorial sobre cómo configurar MediaInfo y analizar un vídeo para obtener todos los datos necesarios.

Hi

We need more information to diagnose the problem(s): Your computer system specifications, including the Windows version and the software version. See this topic to find out what's required.

Please provide the make and model of your processor and graphics card, as well as the screen resolution or monitor you're using if it's a laptop. I suggest you include this information in your profile signature so we don't have to ask you constantly.

Download and install MediaInfo, analyze one of the clips, and publish the results. See this tutorial on how to set up MediaInfo and analyze a video to get all the necessary data.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.