No video

johnebaker wrote on 2/20/2022, 5:31 AM

Hi

We need more information:

Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full.

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are the graphics card drivers up to date?

A screen shot of the Program settings, Device options tab.

Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial if you are not familiar with MediaInfo on how to setup MediaInfo and analyse a video clip.

John EB
Forum Moderator

R-Faber wrote on 2/20/2022, 7:05 AM

Solved, changed processor in the video preferences! Thanks for you effort!

CubeAce wrote on 2/20/2022, 7:09 AM

@R-Faber

Hi.

In the VPX Program settings, go to / Device options and change the Import / Processing / Export settings to use either Microsoft WARP or CPU and see if you can then see video within the editor.

If you can then it is possible that the program cannot use the inboard Intel® Iris® Xe Graphics chip yet.

The specs pace for VPX 13 has this information.

and could be the reason you cannot see video.

Try contacting Magix support for a definite answer if you can see video by changing the suggested sections above. I would be interested to see if this is the case.

Ray.

CubeAce wrote on 2/20/2022, 7:11 AM

@R-Faber

I see you posted while I was typing. What did you change the settings from and to?

Ray.

R-Faber wrote on 2/20/2022, 8:19 AM

Import from NVIDIA GeForce MX450 to CPU
Rest left as NVIDIA GeForce MX450

CubeAce wrote on 2/20/2022, 8:54 AM

@R-Faber

Thank You.

That may help others in future.