Hi and welcome to your second query on this forum.

This is not strictly true as Windows as a platform allows for a vast range of variation in it's setup and allowable hardware configurations that can make differences to a programs behavior. There are a lot of support articles within this site as well as help from fellow users. If you want hassle free working conditions you should work with Apple products that have much more restrictions on the software they allow on to their platforms and are more likely to run with less problems, but not always. This is why many software developers of more complex software do not bother to develop programs for Apple products and Microsoft open approach to software development gives a user more choice but with caveats. One of which is that sometimes a little knowledge of how stuff interacts within the operating system is beneficial.

You are entitled to feel you have been let down but moaning on a user forum is not the best way to complain as you may alienate users who find the product is a good value product and are less likely to help you when you need it. Better to use the twitter account for Magix for a more direct response from Magix where more public scrutiny exists and staff will be present to moderate.

Ray.