Comments

johnebaker wrote on 5/31/2015, 4:14 PM

Hi

An issue was caused by an update back in Oct 2014 wih Windows update KB2918614 being identified as the problem.

The problem was fixed by a subsequent update - is you Windows up to date with Windows Updates?

If not then you should run Windows Update and install all the latest patches.

HTH

John EB

Last changed by johnebaker on 5/31/2015, 4:14 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

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Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.