Password reset

Devin-Weseloh wrote on 5/15/2024, 11:23 AM

I have made a second account so I can actually talk to support about my account that's having password issues. My browser autogenerated a password and I didn't save it or realize it had made one until I had already purchased the premium version of music maker. Normally, not an issue, but the redirect link for a password reset is broken and therefore, I'm locked out of the account that I used to purchase music maker. It's great. If I could have a working way to reset my password, that would be amazing. Thanks!


emmrecs wrote on 5/15/2024, 1:57 PM


Welcome to the Magix user to user forums.

I think your only option is to email and explain fully what has happened and ask for their help in resolving the issue.


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