Pausing Playback Causes a Crash

brian-hill wrote on 1/5/2021, 3:01 PM

Update: I'm noticing the program crashes right when it reaches about 1,400 MB (read on the Task Manager window). Is there a way to allocate more memory for the program?

Update Update: So I decided to upgrade to 2021 Premium yesterday (I was previously using 2018 Premium) and I have no idea why, but that seemed to fix the issue. That doesn't make sense seeing as there was no download, update, or anything like that when I purchased the update yesterday. But whatever was causing the issue, it seems to have been scared off.

 

 

So I'm recording both instruments and Audio, don't know if that is too much for MMM to handle, but every couple of minutes it crashes when I pause the playback. I just click pause (mouse click or space bar, doesn't make a difference) and it freezes and won't recover. I can't even close the program. I have to open the Task Manager and End Task to shut it down.

Any idea on what's going on?

I'm using MMM (64-Bit) v29.0.5.29

Processor: Intel(R) Core(TM) i7-4700MQ CUP @ 2.4GHz

RAM - 12 GB

System Type: 64-bit OS, x64-based processor

Comments

Shobu wrote on 1/5/2021, 3:17 PM

Hi,

please contact customer service. The customer service can better analyse the problem and forward it to the development department, if only a bug fix will help.

 

Best,

 

Shobu