Payments

Naticia-Porche wrote on 10/25/2021, 12:54 PM

I need for someone to contact me. I need a phone number for customer service as I was charged twice last year in December for the 5 gigs for my website. I'm in the process of upgrading our website through another vendor as it allows more creativity and gigs for me to do what I want. I need to discuss the emails I recently received regarding my new invoices and need to be contacted urgently before my payment is processed again when in essence, this year's payment was already processed last December (2020). Please contact me via email to discuss this matter! Thank you and I look forward to hearing from someone SOON!

Comments

johnebaker wrote on 10/25/2021, 1:18 PM

@Naticia-Porche

Hi

Please note this is a user to user forum not Magix/Xara support - assuming you are using either's hosting.

You can try emailing infoservce@magix.net regarding the invoices, there is no phone support.

John EB
Forum Moderator

 

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