Photostory Deluxe - I have HORRIFIC problem-your program deleted files

Lynn-Everest wrote on 7/11/2018, 2:37 PM

I have a horrible and monumental problem with the Magix slideshow software. I was going to make a slide show and some of the pics were on the desktop, but I didn't want to use all of them. I did a 'deselect' and this Magix program absolutely wiped out/deleted everything that was on my desktop that was a downloaded image. And it wiped out all my folders that contained images also. It also wiped out any and all projects I've worked on in OTHER PROGRAMS!!!

I am DEVASTATED! Everything is just GONE, GONE, GONE!

What in the world, why in the world, HOW IN THE WORLD could this software have the ability to abuse my desktop and delete actual files!!?!??!?!??!?!?

Comments

johnebaker wrote on 7/11/2018, 3:56 PM

@Lynn-Everest

Hi

We need more information:

More information on the sequence you used to 'deselect' them in Photostory - were the images on the timeline, in the media pool or where.

If not how and where from did you deselect them.

. . . . some of the pics were on the desktop . . . . absolutely wiped out/deleted everything that was on my desktop . . .

Some or all of the pictures - the rest of your post would suggest they and the project files were on the desktop?

Are the folders, images and project files in the Recycle Bin?

. . . . What in the world, why in the world, HOW IN THE WORLD could this software have the ability to abuse my desktop and delete actual files!!?!??!?!??!?!? . . .

It cannot without action from you to confirm a permanent delete of selected files and folders.

John EB