Please urgent help!!! Cannot record sound on movie (see error on foto)

octavc wrote on 2/28/2019, 5:57 AM

"The playback device 'Line 1/2 (3-M-Audio M-Track 2x)' cannot be opened for the recording! Reason: Undefined external error"

Also on Laptop microphone...

Assus Zen, win 10, i7

Thanks a lot!!!

Last changed by octavc

Movie Edit Pro Premium 10/25/2016

MAGIX Video deluxe Plus - version: 20.0.1.80

CPU - Intel(R) Core(TM) i7-9700 CPU  - @ 3.00GHz 8 Cores Has Intel® UHD Graphics 630

RAM - 32 GB

GPU - Radeon RX 580 Series - Primary/Discrete, VRAM - 8192 MB - GDDR5 2000 MHz Supports Direct X 12.

OpenGL® API Version - 4.6

OpenCL™ API Version - 2.0

Driver Version - 21.30.23.04-211216a-376209C

2D Driver Version - 8.1.1.1634

Direct3D® Version - 9.14.10.01510

OpenGL® Version - 29.20.11000.14761

AMD Audio Driver Version - 10.0.1.21

Vulkan™ Driver Version - 2.0.198

Vulkan™ API Version - 1.2.188

Windows Version - Windows 10 (64 bit) Latest build is 19044.1586. 

Comments

octavc wrote on 2/28/2019, 6:19 AM

Rezolved! Follow this link

Movie Edit Pro Premium 10/25/2016

MAGIX Video deluxe Plus - version: 20.0.1.80

CPU - Intel(R) Core(TM) i7-9700 CPU  - @ 3.00GHz 8 Cores Has Intel® UHD Graphics 630

RAM - 32 GB

GPU - Radeon RX 580 Series - Primary/Discrete, VRAM - 8192 MB - GDDR5 2000 MHz Supports Direct X 12.

OpenGL® API Version - 4.6

OpenCL™ API Version - 2.0

Driver Version - 21.30.23.04-211216a-376209C

2D Driver Version - 8.1.1.1634

Direct3D® Version - 9.14.10.01510

OpenGL® Version - 29.20.11000.14761

AMD Audio Driver Version - 10.0.1.21

Vulkan™ Driver Version - 2.0.198

Vulkan™ API Version - 1.2.188

Windows Version - Windows 10 (64 bit) Latest build is 19044.1586. 

johnebaker wrote on 2/28/2019, 8:34 AM

@octavc

Hi

I am puzzled by your solution - you are trying to record in MEP, however your solution refers to using the Windows Voice recorder!

Assuming you do want to record directly with MEP:

  1. Using the laptop microphone, assuming it is not disabled in Wondows, then it should appear in this option
  2. The M-Audio interface error message would suggest you only have 32 bit driver installed, need to have 64 bit drivers installed.

HTH

John EB

 

 

Last changed by johnebaker on 2/28/2019, 8:34 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.