Plug-ins not available when upgrading from mmm 2021 to 2024

Paul-Tucker wrote on 6/2/2024, 5:51 AM

Hi

I have purchased premium MMM 2024. Recently installed it.

However have lost lots of instruments which I had in Premium 2021

eg: "Plug-in not available. Please check whether you have purchased the selected plug-in."

This includes:

Cinematic soundscapes, Orchestral ensemble, and many others... (all from Accordion... to Soundtrack Percussion).

Could I please have all those re-installed, or shown how to do this asap.

Thank you.

Comments

SP. wrote on 6/2/2024, 10:47 AM

@Paul-Tucker  Did you register version 2024 under the same e-mail address as your 2021 version? You can then redownload all instruments from the Download tab.

Paul-Tucker wrote on 6/3/2024, 5:45 AM

Yes, I did register them both under the same email address, thanks.

Can't see a way of redownloading though?

Do you have a screenshot to show me or can describe it?

Thanks

SP. wrote on 6/3/2024, 5:58 AM

@Paul-Tucker Click on the Cloud-with-Arrow icon inside the top icon bar to open the Download Tab.

If these instruments are already installed you can re-scan the VST paths in the Music Maker program settings.

If this doesn't work and you want to uninstall them, then uninstall Magix Content and Soundpools from Windows Apps and Features. This will open a window where you can select which instrumets you want to uninstall. Then you can redownload them inside Music Maker.

browj2 wrote on 6/3/2024, 7:35 AM

@Paul-Tucker

Hi,

Watch this tutorial. It shows upgrading from one Music Maker to another, without purchasing another Edition, and getting everything that I am supposed to have.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2024 with MM2023 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Paul-Tucker wrote on 6/3/2024, 4:17 PM

Thanks!