preview window to FULLSCREEN mode? Every time really jumpy!

weedavy6969 wrote on 11/6/2018, 3:58 PM

...been using MAGIX for many years now..but one thing has always baffled me!

WHY, when I click the wee box to view my video's in the preview window in FULLSCREEN..

...they ALWAYS play back really jumpy and slow! ??????

Every Time..

Every upgrade

Using MAGIX MOVIE EDIT PRO PREMIUM version

18.0.1.209

Windows 7

Thanks in advance

Dave

Computer Spec

OS Name - Microsoft Windows 7 Professional

Version - 6.1.7601 Service Pack Build 7601

System Type - x64 based PC

Processor - Intel(R) Core (TM) i7 CPU 930 @ 2.80GHz 2801 Mhz 4 Core(s) 8 Logical...

BIOS Version/Date - American Megatrends Inc 0805, 24/02/2010

SMBIOS Version - 2.5

Hardware Abstraction Layer - Version = 26.1.7601.24260"

Installed Physical Memory (RAM) - 9 GB

Total Physical Memory - 8.99 GB

Available Physical Memory - 904 MB

Total Virtual Memory - 18.0 GB

Available Virtual Memory - 7.32 GB

Page File Space 8.99 GB -

Comments

CubeAce wrote on 11/6/2018, 4:04 PM

Does your PC make the Magix program minimum requirements?

What is the resolution of the videos being played?

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

emmrecs wrote on 11/7/2018, 3:44 AM

@weedavy6969

As CubeAce has suggested, this could well be a problem created by the actual spec of your computer; I run the same version of MEP and switching to Full Screen display does NOT result in jerky playback.

So, please tell us rather more about the spec of your computer: this page will show what we need to know. Hint: put your computer spec in your forum signature then it will always be viewable by responders to your questions.

Also CubeAce's question about your video format could be very relevant!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX(8), MEP 2018, Music Maker 25, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

CubeAce wrote on 11/7/2018, 6:16 AM

Yes. Sorry for the initial short questions.

You say 'For some years' implying you have had your current system for some time. Programs like Magix Pro not only get better at what they do with various new releases but they also use up more computer resources as the programs progress. Also if you have added a new camera that shoots at a higher resolution or frame rate it may require better graphics capability as well as possibly more ram or even a new motherboard or CPU. It may be a lack of drive space or too slow a drive or some other hardware bottleneck in the system. We just don't know until we have a full rundown of what is going on. The fact you say nothing about problems with smaller viewing windows suggests a hardware problem rather than the program itself.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

weedavy6969 wrote on 11/7/2018, 12:30 PM

Hi guys..thanks so much for taking the time to reply..

Hopefully this might help ....

Computer Spec

OS Name - Microsoft Windows 7 Professional

Version - 6.1.7601 Service Pack Build 7601

System Type - x64 based PC

Processor - Intel(R) Core (TM) i7 CPU 930 @ 2.80GHz 2801 Mhz 4 Core(s) 8 Logical...

BIOS Version/Date - American Megatrends Inc 0805, 24/02/2010

SMBIOS Version - 2.5

Hardware Abstraction Layer - Version = 26.1.7601.24260"

Installed Physical Memory (RAM) - 9 GB

Total Physical Memory - 8.99 GB

Available Physical Memory - 904 MB

Total Virtual Memory - 18.0 GB

Available Virtual Memory - 7.32 GB

Page File Space 8.99 GB -

I'll take a video from my phone and post it so you can see what's happening also..

Cheers the now

Davy

Computer Spec

OS Name - Microsoft Windows 7 Professional

Version - 6.1.7601 Service Pack Build 7601

System Type - x64 based PC

Processor - Intel(R) Core (TM) i7 CPU 930 @ 2.80GHz 2801 Mhz 4 Core(s) 8 Logical...

BIOS Version/Date - American Megatrends Inc 0805, 24/02/2010

SMBIOS Version - 2.5

Hardware Abstraction Layer - Version = 26.1.7601.24260"

Installed Physical Memory (RAM) - 9 GB

Total Physical Memory - 8.99 GB

Available Physical Memory - 904 MB

Total Virtual Memory - 18.0 GB

Available Virtual Memory - 7.32 GB

Page File Space 8.99 GB -

weedavy6969 wrote on 11/7/2018, 1:10 PM

 

Computer Spec

OS Name - Microsoft Windows 7 Professional

Version - 6.1.7601 Service Pack Build 7601

System Type - x64 based PC

Processor - Intel(R) Core (TM) i7 CPU 930 @ 2.80GHz 2801 Mhz 4 Core(s) 8 Logical...

BIOS Version/Date - American Megatrends Inc 0805, 24/02/2010

SMBIOS Version - 2.5

Hardware Abstraction Layer - Version = 26.1.7601.24260"

Installed Physical Memory (RAM) - 9 GB

Total Physical Memory - 8.99 GB

Available Physical Memory - 904 MB

Total Virtual Memory - 18.0 GB

Available Virtual Memory - 7.32 GB

Page File Space 8.99 GB -

CubeAce wrote on 11/7/2018, 3:28 PM

Hi Davy.

Something doesn't look right. How do you get 9 gig of physical memory?

Memory modules go 4/8/16 gig and multiples thereof.

Then there is Available Physical Memory of 904 MB. Is that with MEP running or just booted from idle?

I have 16 gig of physical memory and with just Windows and this browser working it's reporting only using 2.7 gig of physical memory in use and after cached memory is reporting 13.53 gig of physical memory free.

With MEP open and a one hour 60fps HD mov. file playing Windows is reporting a CPU usage of 14% and only 3.86 gig of physical memory in use and 10.21 gig free. And I'm only using an i5 processor.

What is the movie file format? How big is the file? If it's huge then you may need to buy more ram, or it could be a slow hard drive. Drives really need to be either a good solid state or 7,200rpm. Something like a Weston Digital Black or Gold drive. Also if you are using the same drive for your operating system, program residence, and video file storage and production, that too can cause playback problems.

 

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

CubeAce wrote on 11/7/2018, 3:30 PM

Extra note. I should have added, never make your virtual memory larger than your physical memory. Never works well and keep page files to recomended sizes for your system.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

johnebaker wrote on 11/8/2018, 4:01 AM

@weedavy6969

Hi

From your computer specification your processor is well below the minimum required.

The available physical RAM is 904 MB could mean that there are other programs running causing a serious loss of available RAM for MEP. Has the computer had a full restart recently?

Without knowing the graphics card installed I would suspect that there is no hardware acceleration available for smooth playback, this is necessary especially if your are importing HD or Full HD video on to the timeline.

HTH

John EB

emmrecs wrote on 11/8/2018, 4:03 AM

@weedavy6969

Once again, I would fully concur with what CubeAce has written: there is something seriously wrong with those quoted spec figures!

Also, a quick search on that CPU leads to this Passmark page; unfortunately, that is NOT a good performance! I realise that processor is what you have (with no separate GPU, apparently) but I would guess it is on the limits of, if not slightly below the minimum spec to enable smooth playback of your video in full screen.

Also, as previously pointed out, the format of your video files could well be very relevant here, especially if they are any kind of High Definition, so please tell us what they are!

One thing you could also try; do you see the lightning flash symbol directly below the bottom right hand corner of the playback screen? That activates reduced resolution playback, with various options available. Try clicking on and selecting the "flash" (using the reduced resolution option); is the playback now any smoother? To reassure you, this reduced resolution affects only MEP's playback, it does NOT affect the quality of the final export.

Jeff

EDIT: Beaten to it by John EB, who posted as I was writing!! Hi John, hope the trip is still going well!

Last changed by emmrecs on 11/8/2018, 4:05 AM, changed a total of 1 times.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX(8), MEP 2018, Music Maker 25, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

weedavy6969 wrote on 11/8/2018, 5:52 PM

Hi Guys...

Once again ...thanks for the posts and the help! ! Really appreciated! I'm not one of those kinda people who completely understand the inner workings of computers! (as you can probably tell!)

The video's I'm using are always from my phone..A Samsung S9+

I've opened the setting of the phone's camera, and it appears I'm shooting video at video size QHD 2560X1440.

I must add that when I've been mixing down video's from Magix..I have noticed a warning message saying something about having NO HARDWARE ACCELERATION....

To try to find out more about my system and graphics card...I googled how to do it. I went to............

>Start

>In the search box typed run

> In the open box typed dxdiag

The DirectX Diagnostic Tool opened

On the Display tab..information about the graphics card was as follows....

 

Other info which might help from there was

 

 

I'm going to take all this to my local Computer shop tomorrow afternoon..and try to get my Comp 'upgraded'...

Dave x

 

Computer Spec

OS Name - Microsoft Windows 7 Professional

Version - 6.1.7601 Service Pack Build 7601

System Type - x64 based PC

Processor - Intel(R) Core (TM) i7 CPU 930 @ 2.80GHz 2801 Mhz 4 Core(s) 8 Logical...

BIOS Version/Date - American Megatrends Inc 0805, 24/02/2010

SMBIOS Version - 2.5

Hardware Abstraction Layer - Version = 26.1.7601.24260"

Installed Physical Memory (RAM) - 9 GB

Total Physical Memory - 8.99 GB

Available Physical Memory - 904 MB

Total Virtual Memory - 18.0 GB

Available Virtual Memory - 7.32 GB

Page File Space 8.99 GB -

wongck wrote on 11/8/2018, 9:49 PM

The i7 930 does not have any builtin graphics that MEP. That NVDIA hardware acceleration is not used by MEP at all as MEP uses only Intel graphics hardware acceleration.

CubeAce wrote on 11/9/2018, 2:47 AM

Hi Dave.

Try opening Windows Task Manager. Ctrl/Alt/Del keys (all together) and open task Manager (normally at the bottom of the list) and click on Task Manager's performance tab. Then at the bottom of that window click the Resource Monitor button. You will then get two tools showing you real-time information about your computer performance.

That's basically 4K video you are shooting. At 60fps or 30fps? the phone can do both. Also can your monitors handle 4K? You can play 4K on HD, you just won't really benefit from the difference that much if you don't have monitors to match. What are the lengths of the videos as well please?

Last changed by CubeAce on 11/9/2018, 2:47 AM, changed a total of 1 times.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

RogerGunkel wrote on 11/9/2018, 5:41 AM

@Dave, as CubeAce pointed out, your computer is definitely borderline spec, it looks like about 2010, so long in the tooth. The resolution of your footage from the Samsung is also probably too much for your system to manage as it is considerably higher than HD at 1920x1080

@CubeAce, Dave's footage is actually 2.7K as 4K(UHD) would be 3840x2160 , but still enough to give the system problems.

Roger

CubeAce wrote on 11/9/2018, 2:57 PM

Hi Roger.

Sorry, you are right. I looked up the phones maximum resolution and quoted that rather than the resolution Dave quoted. I think sometimes people expect a video to play without hiccups within MEP at full resolution without the need to drop frame rates, resolution or effects but don't realise the expectations are more than the weakest link in the chain can provide. Even playing a 4k video normally on some systems is taxing if not impossible without some problems.

Last changed by CubeAce on 11/9/2018, 2:57 PM, changed a total of 1 times.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.