Problem to Video Easy.

steen-roikjaer wrote on 9/25/2017, 3:43 AM

Why do I get code 4 and 24, completely impossible to create mail and serial number okay ??
and there is no connection between video cassette to PC.

Have always used your really good Magix programs.
Have bought 4 video tapes. 2 of them are at my club, Here at home it does not work.

Best regards from Denmark and me


Steen Roikjaer

Berners Vaenge 8

2650 Hvidovre, Denmark

Video easy (6)

version­ number : Serial number removed by Moderator


Serial number removed by Moderator


ComputerID: Computer ID removed by Moderator


johnebaker wrote on 9/25/2017, 5:35 AM


Please never post your serial number and computer id in the forum.

You should never be asked for these.

The version number for Video Easy is under Help, About . . . a series of numbers separated by . eg

John EB

Forum Moderator

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.