Problem with crashing Movie Studio Platinium 2022,Solved!!!

andrew1971 wrote on 6/21/2022, 2:45 AM

Hi everyone.I had problem with crashing program.When Inworke only with photos,no problem,but when when I add video....it beging to crash,I couldn't even save my project.I follow advices found on this formu and I update my graphic card INVIDIA GTX 1050 ti also I check box "save as proxy" and I make sure that magic is using my GPU not the Intel graphic processor and all works fine ! 🙂 Thank You.

Comments

johnebaker wrote on 6/21/2022, 8:30 AM

@andrew1971

Can you give more details in order to put the solution into context please, ie:

Computer specification, Windows version and program version number, see this topic for what is required and please quote processor and graphics card make/model in full.

Video file format and encoding codec - we normally use MediaInfo to analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

Thanks

John EB
Forum Moderator

andrzejchwalek wrote on 6/22/2022, 3:25 AM

Hi everyone. I had a problem with the crashing program. When I worked only with photos, no problem, but when when I add video....it begin to crash, and I couldn't even save my project. I follow advice found on this forum and I update my graphic card INVIDIA GTX 1050 ti also I check the box "save as proxy" and I make sure that magix is using my GPU not the Intel graphic processor and all works fine! 🙂 Thank You.

Hi John.

This is details about my computer:

Dell XPS 8900

Bios version: Dell Inc 2.9.1 Bios mode:UEFI

Hard Disc: 512Gb SSD

Windows 10 Home, Version 21H2 , OS built 19044.1766

Processor: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41 GHz

System type: 64-bit operating system, x64-based processor

Installed RAM: 16GB

Graphic card: NVidia GeForce GTX 1050 Ti 4Gb

Movie Studio 2022 Platinum Version 21.0.2.138(UDP3) UG code 5929 KA1

About video files: I recorded with Sony 4K camcorder, AVCHD Video (.m2ts) 1920/1080 50 frames/second

andrzejchwalek wrote on 6/22/2022, 9:38 AM

This is mediainfo information:

General
ID : 0 (0x0)
Complete name : C:\Users\andrz\Desktop\Peter and Naomi\video and video project\18-06-2022\20220618105840.m2ts
Format : BDAV
Format/Info : Blu-ray Video
File size : 98.3 MiB
Duration : 31 s 402 ms
Overall bit rate mode : Variable
Overall bit rate : 26.3 Mb/s
Maximum Overall bit rate : 28.0 Mb/s
Recorded date : 2022-06-18 10:58:40+00:00
Writing application : Sony FDR-AX33

Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.2
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, GOP : M=1, N=12
Codec ID : 27
Duration : 30 s 720 ms
Bit rate mode : Variable
Bit rate : 24.8 Mb/s
Maximum bit rate : 26.0 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 50.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.239
Stream size : 90.7 MiB (92%)
IrisFNumber : 4.000000

Audio
ID : 4352 (0x1100)
Menu ID : 1 (0x1)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : 129
Duration : 30 s 720 ms
Bit rate mode : Constant
Bit rate : 448 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 1.64 MiB (2%)
Service kind : Complete Main

Text
ID : 4608 (0x1200)
Menu ID : 1 (0x1)
Format : PGS
Codec ID : 144
Duration : 30 s 175 ms

andrew1971 wrote on 6/22/2022, 6:42 AM

Hi John.For some reason when I use my computer to comment I'm andrzejchwalek,but when I use my mobile I am Andrew1971.

emmrecs wrote on 6/22/2022, 1:53 PM

@andrew1971 @andrzejchwalek

It would seem then that you have two forum accounts! This is against the Community rules and you really should close and delete whichever one you do not wish to keep. Or if you tell one of the moderators we can close it for you.

Jeff
Forum Moderator