Comments

emmrecs wrote on 8/30/2021, 3:57 AM

@Sidney-Hazell

Welcome to the Magix user to user forums. As such we did not inform you that it failed!

Exactly which version of MEP Premium do you have? You can check under Help>About.

In this situation the first thing to try is to download again the Update patch; as the message says, Please try again. It is possible there was a problem at the Magix server and reattempting the download and installation will be successful. If the problem continues, please post back with FULL details of your computer (this post will show the level of detail which is really needed), including the exact name of your CPU and any separate GPU, as well as which Antivirus and Firewall you are running.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam