Problems uploading audio

chino wrote on 1/25/2014, 3:42 AM



I have just paid and downloaded your audio lab cleaning software and I am have some major problems!!


Everytime I upload any audio, the speed the audio is played back at is double the tempo.  I have used Audio Cleaning Lab from 2002 on a very old version and I have never had this problem.


Please can you advise.


I am using a MacBook Pro OS X version 10.8.5

Your order number is:  Removed by moderator

Please keep this confirmation or print it out.


MAGIX Audio Cleaner Pro (Mac OS)

When I was using the trail version everything was fine.


Thank you


johnebaker wrote on 1/25/2014, 4:10 AM

@ chino

Never post order numbers, serial numbers or other personal information in the forum.

This is a user forum not Magix support.

. . . Everytime I upload any audio . . .

Where to?  Check the audio bitrate settings you are using.


Last changed by johnebaker on 1/25/2014, 4:10 AM, changed a total of 1 times.

Lateral thinking can get things done!

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