Comments

johnebaker wrote on 3/29/2017, 1:52 PM

Hi

. . . . having problems with the new Pro Premium version of MEP . . . .

Not here - instability issues may not be related to the program, however we need more information - see this topic.

Include:

  1. computer specification - processor make/model, RAM, Graphics card or chipset, hard drive size, free space and configuration if more than one
     
  2. Antivirus make and version
     
  3. Video format and resolution being added to the timeline
     
  4. Are you using proxy files if you have the option?
     
  5. Are you using Hardware Acceleration (HWA) ?
     
  6. What events or action causes freezing / stalling?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.