prodct bought 2021 upgrade to 2022

Chris-Chambers wrote on 2/16/2022, 11:19 AM

i bought this product in January 2021 and at the weekend I at to format my drive which this was stored on I'm sure I had an upgrade to 2022 around November time last year i have now reinstalled it and its still the original product i bought in january 2021 with no upgrade to the 2022 version any one had this issue

Everything has a story

 

Processor    Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz   2.80 GHz
Installed RAM    16.0 GB
Device ID    04E783E5-8CC5-496A-B2FF-26DF8FCA845A
Product ID    00330-80000-00000-AA405
System type    64-bit operating system, x64-based processor

Name        NVIDIA GeForce GT 1030

Adapter Type        NVIDIA GeForce GT 1030, NVIDIA compatible

Adapter Description        NVIDIA GeForce GT 1030

Drive        C:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        118.20 GB (126,911,397,888 bytes)

Free Space        2.57 GB (2,764,509,184 bytes)

Volume Name        

 

 

Drive        D:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        922.19 GB (990,192,103,424 bytes)

Free Space        396.98 GB (426,257,313,792 bytes)

Volume Name        

 

Drive        E:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        931.39 GB (1,000,068,870,144 bytes)

Free Space        906.18 GB (973,004,546,048 bytes)

Volume Name        Local Disk

Comments

Former user wrote on 2/16/2022, 11:27 AM

@Chris-Chambers Hi, all the products you own will be in your account.

https://www.magix.com/gb/

CubeAce wrote on 2/16/2022, 12:08 PM

@Chris-Chambers

Hi Chris.

It is my understanding that if you suffer a computer failure and have to reload the project then you will only get the version you bought at the time of purchase and that any subsequent patches or upgrades are lost if the support period has lapsed. One way around this is to have an up to date second cloned C: drive so when one drive fails it can be replaced with the clone. I do this just to save rebuilding my C: drive if it fails. The downside is it also has the same flaws over time as the current C: drive if kept up to date but if cloned when you first have all your programs on a rebuilt drive it can be an advantage.

As @Former user has pointed out, the current paid version of the program will show in your Magix account.

Ray.

 

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Chris-Chambers wrote on 2/16/2022, 11:20 PM

I didn't back up my c drive so I guess I've lost it for future reference that will happen, thankyou. It is not a major loss I bought 2021 because I wanted it the upgrade was a bonus.

Everything has a story

 

Processor    Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz   2.80 GHz
Installed RAM    16.0 GB
Device ID    04E783E5-8CC5-496A-B2FF-26DF8FCA845A
Product ID    00330-80000-00000-AA405
System type    64-bit operating system, x64-based processor

Name        NVIDIA GeForce GT 1030

Adapter Type        NVIDIA GeForce GT 1030, NVIDIA compatible

Adapter Description        NVIDIA GeForce GT 1030

Drive        C:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        118.20 GB (126,911,397,888 bytes)

Free Space        2.57 GB (2,764,509,184 bytes)

Volume Name        

 

 

Drive        D:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        922.19 GB (990,192,103,424 bytes)

Free Space        396.98 GB (426,257,313,792 bytes)

Volume Name        

 

Drive        E:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        931.39 GB (1,000,068,870,144 bytes)

Free Space        906.18 GB (973,004,546,048 bytes)

Volume Name        Local Disk