Product Registration

Richie-Townsend wrote on 10/12/2020, 9:23 AM

I purchased Movie Studio 17 from Amazon and received one serial number for product registration. The digital download included: Movie Studio 17, SOUND FORGE Audio Studio 14 and Music Maker. Each program asks for product registration but I only have one serial number and used it to register Movie Studio 17. When I try to register SOUND FORGE I receive the Error Code: -14 β€œThe serial number you enter is invalid or may apply to another product.” Was I supposed to receive a serial number for each program that was bundled with this purchase?


SP. wrote on 10/12/2020, 10:08 AM

You'll get a separate e-mail with your serial numbert for Sound Forge Audio Studio. For me it took like 2 or 3 days until I got serial numbers for the bundled softwares via e-mail.

I case nothing happens in the next 2-3 days contact sales support at