program will not load

rob-r wrote on 4/27/2020, 5:44 PM

Hello,

I am hoping someone might assist as this seems to be the only option for resolution and solution.

I have a version of ME Pro 15 that I purchased 10 years ago and have not used it, well, let's just say several laptops ago. I have just installed it on my Acer E15, i5 and cannot find it in the program search, cannot get it to load from program files. Uninstalled, installed. Nothing in the knowledge base.

Any suggestion?

Comments

emmrecs wrote on 4/28/2020, 4:11 AM

@rob-r

Welcome to the Magix forums.

You originally posted this to the Off Topic area but seem to be asking about Movie Edit Pro. Hence, I have moved it. If that is not correct, please let us know.

Assuming that you now have a Win 10 machine I would guess that your version of MEP is not compatible with that OS and so cannot be properly installed or run.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

rob-r wrote on 4/28/2020, 9:51 AM

Thank you for your response. So that is it, I paid for this product, albeit a while ago, now is too out of date to use? Can I not get a license update without purchasing a whole new license?

johnebaker wrote on 4/28/2020, 10:31 AM

@rob-r

Hi

. . . . I paid for this product, albeit a while ago, now is too out of date to use? . . . .

It is very out of date as far as Windows 10 is concerned - Windows 10 is internally a very different operating system than that for which MEP 15 was certified (Windows 2000, XP and Vista).

. . . . Can I not get a license update without purchasing a whole new license . . . . .

IMHO after 10 years - no.

John EB
Forum Moderator

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

rob-r wrote on 4/28/2020, 11:05 AM

thank you