PS2026 Fresh Install - Hangs on Initialising slideshow

Wayne-Mather wrote on 12/6/2025, 9:53 PM

I have installed Photostory 2026 several times now (using revo uinstaller) and when the application starts, it just hangs on the initializing slideshow. I have left for an hour or so without success.

Any ideas on how I can get it past this step and actually start the application?

NOTE: Have been upgrading since PS2023 Deluxe and this is the first version that refuses to start

Windows 11 25H1
10.0.26100 Build 26100
Intel i7-8700k 6c/12t
ASRock Z390 Pro 4
64Gb Ram
2Tb Samsung SSD with 821Gb Free

Update:

Finally got an error message:

Error in module ntdll - access violation

Comments

Wayne-Mather wrote on 12/6/2025, 10:17 PM

Resolved.

Seems I missed deleting the program data stuff as per the instructions. This has made the application start as expected