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johnebaker wrote on 11/25/2014, 12:46 PM

Hi

. . . . Your company sucks, big time. . . . . 

This is a user forum not Magix support, comments like that are unecessary.

Do you mean registration or activation - the fact that it is already registered makes no difference.  The number of times you have already activated does.  You are limited to 3 activaions after which you must contact sales at Magix to get the activation counter reset.

John

Forum Moderator

Last changed by johnebaker on 11/25/2014, 12:46 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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Motorheadmalc wrote on 12/1/2014, 11:08 AM

Thank you, johnebaker for this answer. I was actually looking for update files for MEP17+, and I now think that because certain factors caused me to re-install this package for a 3rd time, I will need to contact sales dept. to get this counter reset. I cannot get the online updates anymore so I am now ondering if getting the counter reset will allow me to do so, as I am having problems without the updates.