Refund

kelli-g wrote on 2/20/2021, 1:19 PM

My card was charged for some magix thing that I don't have any idea what that is I've never even heard of it I had to make an account in order to even send this message and I would like to do is have a refund please my contact information is Removed by Moderator thank you get back to me at the earliest convenience because this is ridiculous and fraud

Comments

Patient-X wrote on 2/20/2021, 1:24 PM

@kelli-g

Hello, Welcome

First of all please remove your duplicate post.

Please remove your contact number as you have revealed it to hundreds of members in a user to user forum.

This forum is for user to user interaction so I doubt whether anyone here can help you directly.

There are no Magix employees or sales team here.

Please contact Magix and contact your bank in case it's a fraud issue.

 

 

Last changed by Patient-X on 2/20/2021, 2:33 PM, changed a total of 6 times.

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emmrecs wrote on 2/21/2021, 3:52 AM

@kelli-g

As @Patient-X says, these are user to user forums. No-one here is a Magix employee so no-one here can help you.

I have removed your telephone number from your post since, as you were told, it is most definitely not a good idea to post it to any public forum like this one.

Your duplicate post has now been hidden. Why did you post twice?

The circumstances of your question do seem to indicate potentially some kind of fraud; as advised, you need to contact your bank for the full details of the transaction. Once you have those and should you need then to contact Magix customer service, you should email infoservice@magix.net.

This thread will be closed.

Jeff
Forum Moderator

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