Refunds?

username1234567 wrote on 1/24/2020, 5:36 PM

Hello! I recently purchased the VEGAS Movie Studio 16 Platinum. As I was beginning to familiarize myself with the editing software, my laptop crashed multiple times and I've come to realize it is not equipped to run this software. I was wondering if it is possible for me to get a refund?

Comments

emmrecs wrote on 1/25/2020, 4:19 AM

@username1234567

Welcome to the Magix forums.

The dedicated forum for Vegas Movie Studio is here but the general answer as to whether you might receive a refund depends very much on how long it is since you bought the software.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam