username1234567 wrote on 1/24/2020, 5:36 PM

Hello! I recently purchased the VEGAS Movie Studio 16 Platinum. As I was beginning to familiarize myself with the editing software, my laptop crashed multiple times and I've come to realize it is not equipped to run this software. I was wondering if it is possible for me to get a refund?


emmrecs wrote on 1/25/2020, 4:19 AM


Welcome to the Magix forums.

The dedicated forum for Vegas Movie Studio is here but the general answer as to whether you might receive a refund depends very much on how long it is since you bought the software.

Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D