Registered via Facebook, can not reset password

ClintonioX9 wrote on 1/14/2019, 7:04 PM

I used an old dead email account for registeration since that email account is my FB email (I never have to use the email account itself.) I have NO clue what my password for JAM is nor can I reset it using that FB email account.

Can I maybe transfer all my account to a new email or at the least assign my current email address to my JAM account? I want to import and export to my pc Music Maker but obviously I can not since I do not know the password tied to my JAM account.

Comments

emmrecs wrote on 1/15/2019, 4:15 AM

Hi, welcome to the Magix forums.

Since your question refers to MM Jam, please see this thread for details of how to receive support for that specific product.

Jeff
Forum Moderator

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ClintonioX9 wrote on 1/15/2019, 4:00 PM

Hi, welcome to the Magix forums.

Since your question refers to MM Jam, please see this thread for details of how to receive support for that specific product.

Jeff
Forum Moderator

You realize that website is dead right? The support2 website. Does not work. Kicks back a fatal error or whatever. I need the email for support do you know it?

mmcswnavy24 wrote on 1/15/2019, 4:28 PM

So, you didn't see either one of the two "e-mail addresses" listed on that page?

Yes, link was down, but doubt the e-mail addresses there were "down".

And no, I'm not going to link to that page, since the referenced thread given to you already has it.

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