registration

bert-h5290 wrote on 5/31/2024, 5:27 PM

I need to install the software on a new computer. When I tried to register the software. I received an error that the serial number was already used. I tried an old email that I no longer have access to, but received the same error. How do I update the email address on file so I can complete the registration? I am using Windows 10.

Comments

PATIENT-X wrote on 5/31/2024, 5:52 PM

@bert-h5290

Hello welcome

You can go to Magix Service Centre here, click on user data and update email address.

Stephen

Forum Moderator

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johnebaker wrote on 6/1/2024, 3:12 AM

@bert-h5290

Hi

. . . . received an error that the serial number was already used . . . .

In addition to @PATIENT-X's comment.

While in your account, under My products you should see your activated version of Photo & Graphic Designer with 2 activation slots, if both are used then you may need to de-activate the old PC installation, before activating on the new PC.

John EB
Forum Moderator

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