Reinstallation, backup disk damaged

Edgar-Braun wrote on 3/25/2020, 8:35 PM

After a unfortunate crash, I wanted to reinstall Magix Movie Edit Pro Premium from my backup disk

I have kept the disk in the original mailer, but when I tried to install the program I found out that it was damaged, possibly during shipment.

Is there a way to get an replacement?


My order number is Removed by Moderator

It was ordered on 2/16/2018

Serial# P3-[removed]


Edgar-Braun wrote on 3/25/2020, 8:37 PM

I kept the disk in the original jacket, when opening I found that it has several cracks

browj2 wrote on 3/25/2020, 10:18 PM



This is a public user forum, not Magix Support. Remove your order number and serial # immediately before someone absconds with them!

Assuming that you registered with Magix, go into your account with Magix, My Products, and download the program from there.

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903