Comments

terrypin wrote on 3/1/2018, 8:42 AM

Hi Page,

Which version do you have? It's shown in Movie Edit Pro > Help > About.

Meanwhile, chances are the fix will be very similar to this:

As to the cause - did you hold your camera/phone incorrectly?

Terry, East Grinstead, UK

Terry, East Grinstead, UK. PC: i7 6700K, 4.0 GHz, 32GB with Win 10 pro. Used many earlier versions of MEPP, currently mainly MEPP 2016 & 2017 (Using scores of macro scripts to add functionality, tailored to these versions.)

shekinah66 wrote on 3/1/2018, 9:01 AM

Hi Terry, no I had the camera in the correct position but I think I have figured it out now - thank you. Tech support are not very good in getting back to you lol.

 

Also I dont know if you can answer this question as well but is there any way I can ease the crackles in the video do you know and I keep cutting out too :(

thank you Terry

Page

terrypin wrote on 3/1/2018, 10:58 AM

New subject ==> new post.

Which should include the version information requested, plus full details of your problem.

Did you see this prominent message?

 

Terry, East Grinstead, UK. PC: i7 6700K, 4.0 GHz, 32GB with Win 10 pro. Used many earlier versions of MEPP, currently mainly MEPP 2016 & 2017 (Using scores of macro scripts to add functionality, tailored to these versions.)