Hi John.
If I am reading this all correctly I think the original project was set up not to import files but to use them where they were. Some apparently on one drive and some on his C: drive.
If I'm correct I've not seen anyone attempt this before.
I think when he moved the project MEP has tried to move all the files into one folder on his new drive rather than what he expected it to do. which was leave the files on One Drive where they were. I think one way around this would be to allow the backup to finish and then delete the files from the One drive location in the project folder and then reboot the project and point the project to the One Drive folder again when they turn up missing.
MCK was obviously running short of disc space before all this kicked off as he /she had already ordered an extra drive.
Ray.
Hi
To quote - OneDrive is the cloud storage service that allows you to store all your important files securely in one place.
If the option in OneDrive Folder you choose to remain on this PC is not setup or setup incorrectly chaos can result with files split over 2 locations which sounds like @MCK issue.
John EB
Thanks to everybody. I am going to try to make sense of all this and see what happens. I really appreciate you taking the time to post these very helpful answers. Hopefully, all will be well
"Turn off create proxy files and load the mts file into a new project. That should work."
I have tried this, to no avail. No audio at all. Any other ideas would be hugely appreciated.
Hi Ray. Just gave that a try, no sign of that option. There definitely is audio somewhere! I tried it again using the laptop's basic video player and the sound is there in all its glory. Call it into VPX and it vanishes.
Hi.
I know this will create more files but for now can you try turning on create proxy files and then see if you can get the restore audio option? You can always delete all the proxy files manually if it fails to work.
All the files I've ever had that lost audio I've always been able to get the audio back. Something sometimes tags the files.
Also have you tried splitting the files into audio and video tracks?
Have you ticked the box that says import video with sound in the projects' program settings?
Ray.
As this is a .mts file it probably has Dolby digital AC-3 audio. There was a similar problem a while back where the codec activation in MEP / VPX needed to be triggered by instigating an export with DD AC-3 sound as follows:-
Please try this:
1. Start the program and create an empty project. There you can import any video or photo file
2. Click on "File > Export movie > Video as MPEG video...". (NOT MPEG4!)
3. select preset "Standard PAL AC3"(or NTSC, depends on your location) and start export
4. Now a message should appear to download an extension package. Download this one
The problem should be solved afterwards.
Thank you for contacting Magix Support.
Give it a go!
Peter
Just tried this, Scenestealer. But the export just went ahead without any mention of an extension package. Will try Ray's suggestion next.
Thanks Ray. Tried what you suggested... no luck. No option to restore audio to be seen. The video and audio are indeed on separate tracks and I had ticked the setting to import video with sound.
Any new suggestions welcome.
hi.
Did the option to show waveform come up and if so did it show a waveform or just blank space?
If it does come up but you get no sound try opening in the external audio editor and see if it plays there. If that works Save file and exit.
If all fails, exit project. Open the folder destination and see if the files have more than a few kilobytes of data in them.
The only other thing I can think to do is desperate and not ideal. Play the file in your video player and record the sound with Sound recorder. Import sound separately and sync.
At this point you can see I too am getting desperate for answers.
I feel like a monkey sitting at a typewriter next to an infinite amount of other monkeys at this point 😅.
Ray.
I revisited Peter's suggestion and made a different choice to the one I made previously. The extension package DID appear, and I exported the movie as an MPEG. Have just re-loaded it and restored original sound... and it's there! The soundtrack is actually there!
Thankyou to all. Getting the original audio back is vital - this film is going to be shown in a cinema and I was getting worried.
THANK YOU
Good to see you are sorted on the sound issue.
Back when this problem arose Magix support thought that it was caused by a Windows update. Did an update occur on your system that may have coincided with your loss of you sound?
Peter