Hi all,
the sampler tool in Sound Forge 18 Pro does nothing, I can't configure any sampler to transfers, because the windows for it not open.
Anyone have this trouble?
Thank you
@ROBERTO-FERNANDEZ5645 Maybe the user @rraud can test this. I don't have version 18.
Hi @SP. and @ROBERTO-FERNANDEZ5645, I can confirm "the sampler tool "does nothing" in both Sound Forge Pro 17 & 18. It does work in SFP 10 thru 16 however, if that is an option. I suspect Magix is not aware of the issue. or does, and cares not at this point. You could try requesting a Magix support ticket to notify them (instructions) or try sending an email: infoservice@magix.net
FWIW, I used to be able to contact the key people at Magix, directly, but all of my personal contacts are no longer there.
@rraud Thanks for trying it out.
@ROBERTO-FERNANDEZ5645 That's unfortunate. Sounds like a bug in Sound Forge 17 and 18. I wouldn't get my hopes up for a bugfix in the near future. Maybe it happens if we're very lucky.
Thank you very much.
I wrote a support ticket, but only an AI has responded so far. I'll wait a few days and if I don't get a response, I'll try again.
@ROBERTO-FERNANDEZ5645 I recommend you respond soon or the ticket will get automatically closed after a couple of days.
Hi,
I try to contact tecnical service three times, explain this problem and only a robot answer with no solutions.
Support from Magix doesn't exist.
Bad idea buy software form Magix.
@ROBERTO-FERNANDEZ5645 Did you create three different support tickets? You need to respond the to first AI bot answer before you can get human support like I mentioned before. I think you need to select that the first answer didn't solve your problem.
I've just upgraded to Sound Forge Pro 18 and am encountering the same issue. The sampler tool is not working. No errors are generated, just nothing happens at all when trying to open the tool. I've also just opened a Magix support case.