Samplitude X6 Suite - SpectraLayers Pro 8 License - How to get upgrade

dusty.lau wrote on 10/14/2021, 5:26 PM

Hello!

I purchased the upgrade from Samplitude X5 Suite to X6 Suite early and got the license info in May.

I have a license for SpecraLayers 7 from when I purchased the upgrade but the license I have from May is also version 7.

How do I get the SpecraLayers 8 Pro license?

Comments

SP. wrote on 10/14/2021, 6:07 PM

@dusty.lau Magix should have send you a serial for SpectraLayers Pro 8. If you cannot find it please contact sales support at infoservice@magix.net or shop@magix.net.

emmrecs wrote on 10/15/2021, 3:29 AM

@dusty.lau

Welcome to the Magix user to user forums.

Since SpectraLayers is now a Steinberg product I don't think Magix is responsible for issuing licences for the latest version. My understanding (and I may well be wrong) is that all existing user data was transferred to Steinberg when they purchased the software and so they are responsible for issuing the missing licence.

However, as @SP. says, there is certainly a good reason to contact infoservice@magix.net and ask them.

Jeff
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