Sections exporting black

johnebaker wrote on 12/23/2021, 3:48 AM

Hi and welcome to the forum.

We need more information:

Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are the graphics card drivers up to date?

A screen shot of the Program settings, Display options or Device options tab.

John EB
Forum Moderator

Christian-Rinke wrote on 12/24/2021, 5:16 PM

@Bryce-Hesterman I have the same problem with MP4 files (from the GoPro, see below), however I only noticed this when I applied an effect to the MP4s, such as adjusting color, saturation etc. If I just import the MP4s and arrange them on the timeline and then export the video, everything works fine.

Unfortunately, I need to edit some MP4s since the color is off. Now I have a video of all my MP4s with some "holes" in it, since the color edited MP4s are shown as a black footage in the Magix MEP exported MP4 videos. This might be a bug in MEP 21.0.1.111?

Cheers Chris

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Complete name : E:\DATA\GoPro\day_02\GH013903_jump.MP4
Format : MPEG-4
Format profile : Base Media / Version 1
Codec ID : mp41 (mp41)
File size : 557 MiB
Duration : 1 min 17 s
Overall bit rate mode : Variable
Overall bit rate : 60.3 Mb/s
Encoded date : UTC 2021-11-19 15:02:09
Tagged date : UTC 2021-11-19 15:02:09

emmrecs wrote on 12/25/2021, 3:04 AM

@Christian-Rinke

We really need ALL the data from the Text view of MediaInfo, not just the summary front page.

Jeff
Forum Moderator

johnebaker wrote on 12/25/2021, 6:03 AM

@Christian-Rinke

Hi

Looking at previous issues you have had with GoPro video, we do not have your computer specification - see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are the graphics card drivers up to date?

A screen shot of the Program settings, Device options tab would also help.

See this tutorial on how to setup MediaInfo and analyse a video clip to get the full data that you can post directly into a comment.

John EB
Forum Moderator

Christian-Rinke wrote on 1/8/2022, 1:15 AM

@Christian-Rinke

We really need ALL the data from the Text view of MediaInfo, not just the summary front page.

Jeff
Forum Moderator

Hi Jeff, here is the output from the Text view of this particular GoPro file:

General
Complete name : E:\DATA\Pictures since2021\2021-11_Lady Musgrave\GoPro\day_02\GH013903_jump.MP4
Format : MPEG-4
Format profile : Base Media / Version 1
Codec ID : mp41 (mp41)
File size : 557 MiB
Duration : 1 min 17 s
Overall bit rate mode : Variable
Overall bit rate : 60.3 Mb/s
Encoded date : UTC 2021-11-19 15:02:09
Tagged date : UTC 2021-11-19 15:02:09
xyz : -23.9056+152.3895/

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, GOP : M=1, N=12
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1 min 17 s
Bit rate mode : Variable
Bit rate : 60.0 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.302
Stream size : 554 MiB (100%)
Title : GoPro AVC
Language : English
Encoded date : UTC 2021-11-19 15:02:09
Tagged date : UTC 2021-11-19 15:02:09
Color range : Limited
colour_range_Original : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 1 min 17 s
Bit rate mode : Constant
Bit rate : 192 kb/s
Nominal bit rate : 48.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 1.75 MiB (0%)
Title : GoPro AAC
Language : English
Encoded date : UTC 2021-11-19 15:02:09
Tagged date : UTC 2021-11-19 15:02:09

Other #1
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 1 min 17 s
Bit rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Time code of first frame : 15:40:26:02
Time code, striped : Yes
Title : GoPro TCD
Language : English
Encoded date : UTC 2021-11-19 15:02:09
Tagged date : UTC 2021-11-19 15:02:09

Other #2
Type : meta
Duration : 1 min 17 s
Bit rate mode : Variable

Other #3
Type : meta
Bit rate mode : Variable
mdhd_Duration : 77452

Christian-Rinke wrote on 1/8/2022, 1:21 AM

@Christian-Rinke

Hi

Looking at previous issues you have had with GoPro video, we do not have your computer specification - see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are the graphics card drivers up to date?

A screen shot of the Program settings, Device options tab would also help.

See this tutorial on how to setup MediaInfo and analyse a video clip to get the full data that you can post directly into a comment.

John EB
Forum Moderator

Thanks, I added my settings to my signature. BTW, your first link "this topic" seems broken.

CubeAce wrote on 1/8/2022, 2:01 AM

@Bryce-Hesterman

Hi Bryce.

I am suspecting that your processor cannot handle the Program fully as it is limited to only being able to access Direct X 10 and needs to be able to use Direct X 11.1. Its top core frequency and subsequent ram speed is also below the minimum specs required to calculate any subsequent processing the program may need to do in real time to handle any higher resolution video. This may also have a knock on effect to your nvidia GTX 1060.

Ray.

johnebaker wrote on 1/8/2022, 11:22 AM

@Christian-Rinke, @CubeAce

Hi

Thanks for the heads up on the link, is now fixed.

The i7-2600 is certanly an older model, however there should be no issue with DirectX 12 as this is part of Windows 10 and the GTX 1060 does support it.

. . . . however I only noticed this when I applied an effect to the MP4s, such as adjusting color, saturation etc . . . .

However the lack of a supported integrated processor in the CPU - the HD 2000 does not support DirectX 12 may be the issue if this is being attempted to be used for export.

The screenshot of the Program settings, Device options tab would help. As @CubeAce has suggested Preview playback may be somewhat jerky with 4K UHD video.

The GTX driver does appear to be out of date the latest version is 497.29 (30.0.14.9729) for the Gaming Ready Driver.

John EB

CubeAce wrote on 1/8/2022, 4:17 PM

@johnebaker

Hi John.

What about the DDR3 1066/1333 limit?

johnebaker wrote on 1/9/2022, 2:05 AM

@CubeAce

Hi Ray

. . . . What about the DDR3 1066/1333 limit? . . . .

This would only affect the data transfer rate - which I covered with the comment 'As @CubeAce has suggested Preview playback may be somewhat jerky with 4K UHD video.'

Exporting may not be as fast, however the reduce data transfer speed would not cause the black sections, the encoding is done in blocks, with the GPU waiting until it has the signal to say the data is ready, the same goes when a block is processed, the system takes it from where the GPU has put it, either to process further or insert into the file.

Speculating, this may be where the HD2000 is involved and it is signalling process complete but has not done processing resulting in a 'blank'.

The clue is the export is OK when there are no adjusting color, saturation etc effects - these used to be accelerated by the Intel iGPU.

For testing - if the HD 2000 can be disabled in the BIOS this would remove it from the equation.

John EB