@JD-Langeman Have you checked your order confirmation email?

I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a service ticket but it’s been a month with no contact whatsoever. Is this normal because it’s pretty sad.

@Dav-Ciz Go to your Magix account https://www.magix.com/us/support/my-service-center/

Under My Products look for your Sound Forge18 where you should find the serial number (activation number).

@JD-Langeman Have you checked your order confirmation email?

I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a service ticket but it’s been a month with no contact whatsoever. Is this normal because it’s pretty sad.

The problem is I can’t find that original email. It just vanished after 6 months. I sent another request today and actually got an AI email how to find the activation codes. We will see if it helps. Thx for your input JD