@JD-Langeman Have you checked your order confirmation email?

I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a service ticket but it’s been a month with no contact whatsoever. Is this normal because it’s pretty sad.

@Dav-Ciz Go to your Magix account https://www.magix.com/us/support/my-service-center/

Under My Products look for your Sound Forge18 where you should find the serial number (activation number).

@JD-Langeman Have you checked your order confirmation email?

I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a service ticket but it’s been a month with no contact whatsoever. Is this normal because it’s pretty sad.

The problem is I can’t find that original email. It just vanished after 6 months. I sent another request today and actually got an AI email how to find the activation codes. We will see if it helps. Thx for your input JD

J'ai téléchargé sound forge audio studio 12 version d'essai et j' ai pas le numéro de série

I only got a voucher number with the CD from Amazon. I followed the process of creating a username and password. I registered the product. I was sent the serial number in an email. Everything worked and stopped asking for a serial number a month later. I get a message now requesting an email and serial number, then I get an error 24. I still cannot get in touch will anyone but still trying. The serial number is not on the CD from Amazon.

@jesse-b

Welcome to the Magix user to user forums.

Which Magix product are you asking about?

Jeff
Forum Moderator