@luyando-c

Hi and welcome to the forum

We need more information:

Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are there any error dialogs or messages that pop up when you try to start the program, if so what is/are the message(s)?

John EB
Forum Moderator