SF Pro 14 error code - device not available...partial solution found

BScott-Fischer wrote on 1/7/2021, 7:44 AM

January 6, 2021

Hi Rick...you've helped me before...I hope you can now. (W10-SF Pro14) Today all of a sudden my options / settings don't seem to work. I get the error code" the device is not available". I use an MTrack Quad for my "line in" and MS Sound Mapper OR Classic wave driver as the playback. I've restarted the program, MTrack, and the computer several times. I reset the sample rate to 2 channel 44.1 hoping that would work...no luck. Please set me straight as to how to fix this - the settings I should use...because I have to constantly open options/ preferences / audio between recording and editing every time and switch between playback and record...kind of a pain...but at least it still works!

Thanks very much - I appreciate your helping all of us!

Scott Fischer



8:40 AM

Rick...I unmuted the mic...now everything works as normal...EXCEPT I have to turn down off my monitors totally while recording...no biggie...but not what was normal! Still open foe suggestions.

Scott Fischer


rraud wrote on 1/7/2021, 10:46 AM

I have to turn down off my monitors totally while recording.

I am not sure what you mean by turning off the monitors @BScott-Fischer. Does that mean powering them down or turning down the volume in the PC or disabling them in the PC?

This may help though, go to "View> Record Options " and set the 'Monitor' pull-down menu to 'OFF' or 'AUTO' . Some devices cause a loop situation with the 'monitor' setting enabled, resulting in runaway feedback.

BScott-Fischer wrote on 1/7/2021, 3:09 PM


My apologies for my typo - this happens when ever I'm in a hurry it seems!

I did mean to say that I had to turn the monitor volume off - (all the way down) or I would get feedback/echo while recording.

I followed your advice and opened "View> Record Options " and set the 'Monitor' pull-down menu to 'OFF'! It worked like a charm! I have no idea how it got turned on? I don't remember fiddling with it. It might be my grand daughter who was in the studio over the weekend...I'll check with her.

Many thanks for being there for all of us!

Scott Fischer