I have tried very patiently to resolve a serious problem with my install of Music Maker 2016. I have tried Facebook contact.....Nothing. I have tried via the community to contact customer services and technical help....Nothing. What is the problem here? I constantly receive updates to the latest version adverts. Do they really expect me to spend more money on a program that will not work properly? It seems the customer services has no intention in helping me at all. My laptop is fine I have had no other issues with other software. This all started happening just shortly after I started getting update adverts. have spent a lot of my money on soundpools and the initial outlay on the program disc itself and I can not use them. I am led to believe the program has something written into the software so they can **** it up when they feel like it? I hope I am wrong. But I am going to look into this. I am also going to see if I can legally get my money back through my credit card supplier for buying something that I can not use. All I want is for MAGIX to offer up some kind of help. Or even a response telling me to **** off if that's how they feel? Not just to continuously ignore me. Its such a shame because I have enjoyed using the program and I looked forward to more but no way if this is what you get in return.