Comments

CubeAce wrote on 10/18/2020, 11:20 AM

@Ralph_S

Hi Ralph.

This could be a Windows internet port setting or an antivirus block. Basically the program cannot connect to the internet and needs to for some reason. Maybe it still has bits of the program to download. Of that I'm not sure. So yes, it could be trying to load additional content but can't for some reason. If you are running Avast it is a known issue and you need to add VPX to the exceptions part of Avast.

You can read about it here.

Ray.

Last changed by CubeAce on 10/18/2020, 11:21 AM, changed a total of 1 times.

Windows 10 Enterprise. Version 2004 OS build 19041.546. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code.

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU and Intel DCH Graphics Driver version 27.20.100.8853, with 32GB of 2133MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 320gig Toshiba M2.1 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 8TB of three external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 27.21.14.5206 : 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.65. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

Ralph_S wrote on 10/18/2020, 11:56 AM

@Ralph_S

Hi Ralph.

This could be a Windows internet port setting or an antivirus block. Basically the program cannot connect to the internet and needs to for some reason. Maybe it still has bits of the program to download. Of that I'm not sure. So yes, it could be trying to load additional content but can't for some reason. If you are running Avast it is a known issue and you need to add VPX to the exceptions part of Avast.

You can read about it here.

Ray.

Ray, thanks for your post. I am not running Avast, but I am running Norton360. Because I've chosen to not download the extra free content, I always get the popup for the options to install the other content. Perhaps it has something to do with that.(?)

CubeAce wrote on 10/18/2020, 1:31 PM

@Ralph_S

Hi Ralph.

To be honest, that is outside of my experience. I have always downloaded most but not all of the extra content. Normally leaving out the demo project and Vasco De Gamma. Third party plug-in options are normally optional but I think for smooth running of the program you should download the basics. Ie, VP-X's own editing suite.

I think we also saw one or two Norton users also reporting the same problem.

Do make sure Windows is completely up to date though as that can also cause problems. The most recent windows build can be found in my signature below.

Ray.

Last changed by CubeAce on 10/18/2020, 1:37 PM, changed a total of 2 times.

Windows 10 Enterprise. Version 2004 OS build 19041.546. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code.

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU and Intel DCH Graphics Driver version 27.20.100.8853, with 32GB of 2133MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 320gig Toshiba M2.1 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 8TB of three external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 27.21.14.5206 : 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.65. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

Ralph_S wrote on 10/19/2020, 5:42 PM

IS THERE ANYONE FROM MAGIX TECH SUPPORT WHO MONITORS THIS GROUP??

CubeAce wrote on 10/19/2020, 5:55 PM

@Ralph_S

Hi Ralph.

No. There is no-one from Magix monitoring the forum.

To get in touch with Magix support staff you have to go through the support section above.

Ray.

Windows 10 Enterprise. Version 2004 OS build 19041.546. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code.

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU and Intel DCH Graphics Driver version 27.20.100.8853, with 32GB of 2133MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 320gig Toshiba M2.1 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 8TB of three external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 27.21.14.5206 : 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.65. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

CubeAce wrote on 10/19/2020, 6:01 PM

@Ralph_S

Try here.

Windows 10 Enterprise. Version 2004 OS build 19041.546. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code.

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU and Intel DCH Graphics Driver version 27.20.100.8853, with 32GB of 2133MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 320gig Toshiba M2.1 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 8TB of three external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 27.21.14.5206 : 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.65. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507