I'm hoping someone might be able to help me. Last month I purchased Magix Music Maker Premium and last week purchased two soundpools for the store in the software; these were: 'Action Cuts' and 'The Dark Side'.
I've wanted to use sound loops from both but I keep getting an error which prevents me from listening to the sound or adding it to a composition. The error I get is: "The file of the format ... cannot be read by Magix Music Maker. Please make sure your drive is not full or write-protected" (Neither are applicable in my case).
I've tried the following:
- Re-installed Magix Music Maker
- Removed and re-downloaded both soundpools
- Checked file permissions
- Opened the files through the software and not double clicking the file in the windows explorer
- Run Magix Music Maker as an administrator
None of which has resolved the issue. Having looked around, some people suggest Magix protected file format '.mxcogg' can only be opened on Magix Music Maker 2017 - surely having just downloaded it from the site in the past month negates this from being applicable?
I can only see it being an issue with the .mxcogg, other soundpools and audio I import in formats such as ogg, mp3 work just fine.
Version i'm using is: 24.1.5.119 (UDC2)
Any help would be greatly appreciated