Comments

emmrecs wrote on 8/12/2026, 3:44 AM

@luka-b

Since the Vegas range of products is now owned by BorisFX please see this post in their forums for details of how to proceed with your software.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 8/12/2026, 8:02 AM

@luka-b

Hi

Do you have a previous forum account and email address to which the software is registered?

John EB
Forum Moderator

VPX 17, Video deluxe 2026, and earlier versions MEP 2015 and 2016, Music Maker Premium 2026.

PC - running Windows 11 25H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 25H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

luka-b wrote on 8/12/2026, 8:07 AM

@luka-b

Hi

Do you have a previous forum account and email address to which the software is registered?

John EB
Forum Moderator

Thank you for your feedback. It was so long ago that I don't remember. On the other hand when I wanted to generate a code on https://www.magix.com/us/support/my-service-center/ it says that my serial number was registered. I tried to find e-mail registration but so far I couldn't find any....

luka-b wrote on 8/12/2026, 8:08 AM

@luka-b

Since the Vegas range of products is now owned by BorisFX please see this post in their forums for details of how to proceed with your software.

Jeff
Forum Moderator

Thank you for your feedback. I am trying to contact BorisFX but so far my tickets are not going through. Will try to email them directly!