Comments

emmrecs wrote on 4/20/2020, 6:14 AM

@Paul-Reeves5314

On a Windows machine the Computer ID is generated "automatically" (based on the installed hardware, OS version etc, I believe). I honestly do not know how this works with a Mac. I think there are not many Mac users represented in the forum, unfortunately, so I don't know whether anyone is able to answer your question.

Perhaps one of the Apple forums might be able to help you? It is possible that Magix staff might also be able to offer guidance if you have a look at the Support link in the header of any forum page.

One word of advice: do NOT upgrade to OSX Catalina if you do get your installation of SF Pro working. That version of OSX allows only 64 bit apps to run; SF Pro for Mac is 32 bit.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 4/20/2020, 8:07 AM

@Paul-Reeves5314

Hi

As @emmrecs has commented - there are few MAC users here on the forum.

However making the assumption that activation is online, as with the majority of Magix programs then being asked to use a Computer Id this would suggest either:

  1. you have elected to activate manually

    or
     
  2. the MAC cannot find an Internet connection either due to a Firewall not letting the program connect

    or
     
  3. the MAC is not connected to the Internet.

HTH

John EB

 

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Paul-Reeves5314 wrote on 4/21/2020, 2:19 PM

I give up. I'm fed up with Magix.