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David-Barselow wrote on 6/20/2022, 10:58 AM

Hello I purchased soundloops from the past and I am not happy since I pruchased the unlimited soundloop subscription all of the soundloops are missing even the soundloops that I have purchased, whats the deal with this?

Thank You,

dbarselow

Comments

emmrecs wrote on 6/20/2022, 11:24 AM

@David-Barselow

Can you clarify exactly your question?

Soundpools Unlimited is a subscription service, where access to anything "purchased" under that subscription is available to you only as long as the subscription is still "active"  (i.e., being paid).

So, as I wrote above, can you clarify exactly what your situation is, please? Soundpools that you have bought by direct and specific purchase should still be on your computer, or can be downloaded from your ProducerPlanet account if they no longer show for you in MM.

If you still have an active subscription have you tried the options in Program Settings to "CleanUp Store" and "Rescan Soundpools"?

Jeff
Forum Moderator

 

Edit to add: why have you created a duplicate of your question??? It has been hidden but please do not create duplicates!

Last changed by emmrecs on 6/20/2022, 11:26 AM, changed a total of 1 times.

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David-Barselow wrote on 6/20/2022, 11:40 AM

I am very clear in my message I don't understand why it is you do not understand it. I mad a state and I followed it with a question what's with this refers to the statement.

 

Producer only allows a specific amount of downloads and I do not or should! be expected to use them frivolously.

They are on the computer just not loading I will at some point take your advice to see what happens I sort of like it this way after thought I kind of like the clean slate to work with as long as everything is smooth sailing if you know what I mean. Thank you for the advice I'm sure it will work, well half sure.

Thank you for the help I forgot that editing a message could be used for a new message, my bad! oh by the way I seem to be on the right track thanks.

 

dbarselow

johnebaker wrote on 6/21/2022, 9:23 AM

@David-Barselow

Hi

If you look at your 2 initial posts of this they have the same time stamp - the only way this can happen is when the Post button has been double clicked.

HTH

John EB
Forum Moderator

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